Privacy Policy

Titanium Tones ("we", "us", or "our") operates the website at titaniumtones.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

Personal Information — When you place an order or contact us, we may collect your name, email address, shipping address, and payment information (processed securely by Stripe — we never store card details).

Usage Data — We automatically collect information your browser sends, including IP address, browser type, pages visited, and time spent. This is used for analytics via Vercel Analytics (aggregated, privacy-respecting).

Cookies — We use essential cookies for cart functionality (localStorage) and analytics. We do not use advertising or tracking cookies.

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation and shipping updates
• Respond to your inquiries and support requests
• Improve our website and product offerings
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

All payment processing is handled by Stripe, Inc. We do not store credit card or payment details on our servers. When you submit payment information, it is transmitted directly to Stripe. Stripe's privacy policy is available at stripe.com/privacy.

Our website uses the following third-party services:

• Stripe — Payment processing
• Vercel — Hosting and analytics
• Supabase — Database hosting
• Instagram / Meta — Social media (external link only)

Each of these services has their own privacy policies governing data use.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order information is retained for 7 years for accounting and legal compliance. You may request deletion of your personal data at any time.

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to deletion ("right to be forgotten")
• Right to data portability
• Right to opt out of sale of personal information (we do not sell data)

To exercise these rights, contact us at hello@titaniumtones.com.

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us immediately.

We use industry-standard security measures including HTTPS/TLS encryption, secure database hosting, and access controls. However, no method of transmission over the Internet is 100% secure.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page.

If you have questions or concerns about this Privacy Policy, please contact us:

Email: hello@titaniumtones.com

Instagram: @titaniumtones